Partnering with Horses- Learn, Play, Grow
MRT is committed to making all programs accessible. Thanks to the financial generosity of our community, all programs are discounted with a sliding scale available.
Spring and Summer Horse Connections Programs
MOONRISE THERAPEUTICS CANCELLATION AND REFUND POLICY
Moonrise Therapeutics is committed to delivering high quality, equine supported therapeutic prevention and intervention services. We have developed this cancellation and refund policy to accommodate for the time required to build, market, prepare and plan for programs and services – including the cost of materials, content development, staffing, and farm space.
As a nonprofit, we keep the fees for programs as low as possible. Absorbing the entire cost of late cancellations and no-shows is cost prohibitive, under most circumstances.
Credit Policy
For individuals participating in group programs: An individual who provides notice more than 48 hours before the start of a program will receive a credit to be used for a future program. No cash refunds will be given. No credits will be issued with less than a 48-hour notice.
For groups who have booked a private program: A group who provides notice more than 48 hours before the start of a program will be given the opportunity to reschedule, as schedules allow. No cash refunds will be given.
For individuals participating in individual services: An individual who provides notice more than 48 hours before the start of the appointment will not be charged for the appointment. Last minute cancellations or no shows may be charged full cost of the missed appointment.